At FloridaPets, personal service and attention to detail is our priority. Give us a call. We answer the phone! With over 25 years of saltwater experience we have the ability to answer your questions and provide healthy, well-cared for critters and specimens. The past twenty plus years saltwater obsession includes twelve years "brick and mortar" retail, aquarium leasing and maintenance, and the past fifteen years e-commerce. FloridaPets accepts major credit cards via PayPal. Personal checks and money orders may be mailed to: FloridaPets, 2309 Shenandoah Rd., Palm Bay, FL. 32905. We enjoy speaking with customers over the phone and can be reached at: 727-485-4025. COD orders are accepted with an additional COD fee of $11.00. Discount prices are available for large group orders. We are also happy to provide a discount to educators and to the reef clubs that we sponsor. Just email or call and let us know. In order to keep costs low, you will not see a box charge at FloridaPets due to our innovative shipping process. To do our part for the environment, most of our products are personally hand collected by net. No chemicals are ever used.